Our Quality work

Quality Policy

Zentech Compliance with Quality Standards

The goal of Zentech Info Solutions Pvt Ltd. Company is to provide high-quality software and services, which perfectly meet the requirements of our Customers, and even exceed expectations.

Zentech’s processes, products and organizational structure are geared towards ensuring that every delivery to the clients passes through our stringent quality measures. This policy has engendered a work culture that believes in stretching innovative thinking to its limits and exhibiting a no-compromise attitude towards quality.

Quality Initiatives

Zentech has adopted the following international standards for process definition and improvement at its global development centers

  • ISO 9001:2008
  • ISO 27001:2005
Quality Process consulting services from Zentech Info Solutions Pvt Ltd.
We provide process-consulting services to clients who are looking to upgrade process quality of their IT initiatives.
Information security

Information Security management at IT outsourcing centers has become one of the important areas of concern for organizations. Stringent information security measures are in place at Zentech to ensure business continuity and reduce business damage by preventing and minimizing the impact of security incidents. ISO 9001:2008 & ISO 27001:2005 is a globally recognized information security standard used to identify, manage and reduce the range of threats to which information is subjected. The standard provides guidelines and directions to safeguard organizational assets and emphasizes continuous improvement for information.

Quality Assurance

We have also undertaken various initiatives such as implementing an organization wide Defect Prevention Program, Metrics Program, automation of processes and introduction of new tools.

Our Quality Improvement Program is based on the business needs, technology changes, customer feedback, suggestions and process performance. We have also undertaken various initiatives such as implementing an organization wide Defect Prevention Program, Metrics Program, automation of processes and introduction of new tools. We have instituted processes that enable transition to new technologies and enable continuous process improvement.

Benefits

Our customers have benefited as a result of fewer defects, reduction in cycle time and improved delivery capabilities. Zentech has provided value-additions through improvement in the performance of the systems that have been outsourced, a reduction in the problems and failures, and improved stability. This has resulted in high levels of customer satisfaction and repeat business. Implementing the processes has trained our organization and people to be methodical and process-driven. We have introduced and improved upon best-of-breed industry practices and standards and thereby improved our delivery capability. Focus on quality has led to lower costs and improved efficiency within the organization.

Our Goal is to Meet Your Objectives

The quality of our services and delivered software solutions is always a top priority for Zentech. Our focus on quality demands we meet our customer's business objectives over a long period of time.

To comply with our software quality standards we use methods established through a range of successful projects for both large and small companies. Our acquired intelligence is shared with the entire Zentech programming team.

What Zentech Quality Means and what you can expect

  • Online Call Log System
  • Effective Communication

Our project leaders are in constant communication about software development progress and actively address each customer concern.

  • On-Time Delivery

We believe that long-term success with our customers begins with on-time product delivery.

  • Complete Requirements

Our developers start with a general project concept and create a finished software specification package that exactly meets your requirements. Learn more about our software requirements definition services.

  • Optimal Solution Design

Zentech developers create custom solutions to our customers' detailed requirements that maximize business advantages at the best price. Learn more about software solution design included in our services.

  • Professional GUI design

Zentech GUI designs use standard interfaces that are intuitive and user-friendly. Learn more about our GUI design capabilities.

  • Reliable Security

Protect your existing software solution with our security consulting services.

  • Quality Programming Code

We deliver tested commented programming code that is easy to maintain, support and extend.

  • Expected Performance

Zentech design solutions that meet customer's objectives for system load and growth.
Application response rate is critical for system usability and reliability and is designed and to handle expected system load at peak hours.

  • Software Reliability and Maintainability

We ensure that your software solution is easy to support and extend. Zentech developers design software solutions that are easy to monitor and update. Learn more about software support and maintenance services.

  • Sufficient Documentation

We accompany the delivered software solutions with all technical and user documentation required by the customer.

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